Enter your details, upload your driver licence and pay $200 CAD online. The car is held for 48 hours, we call to confirm your identity, and the deposit is refunded if you don't proceed.

Step 1: Your details

Open an eligible EV on ucauto.ca and choose Reserve. Enter your name, phone number and email so our team can reach you.

Step 2: Driver licence

Upload a photo of your driver licence. It is used only to confirm that the person reserving the car is who they say they are.

Step 3: Pay the deposit

Pay the $200 CAD deposit online by card. You will see a confirmation on screen right away.

What happens next

During business hours, we call you and confirm your identity within 1 hour of receiving the order. For orders received outside business hours, we contact you by 10:00 AM the next day. The car is held for you for 48 hours after payment, so you can visit, test drive and arrange financing.

Refunds and backup deposits

If you decide not to proceed, the deposit is refunded in full. If we cannot reach you or confirm your identity within the verification window, we cancel the reservation, release the car and arrange a full refund. When another customer already holds the car, you can place a backup offer; a backup offer does not hold the car, and the current customer keeps priority.

Common questions

Is the UC Auto deposit refundable?

Yes. The $200 CAD deposit is fully refundable if you don't proceed with the purchase.

How long does the deposit hold the car?

The deposit holds the car for 48 hours after payment. The identity verification call is separate from the 48-hour hold.

Can I reserve a gas or hybrid car online?

Online deposits are for eligible EVs. For other vehicles, call or text 236-886-5888 and our team will help you arrange a visit.

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